Sidenor Corporate Report 2019

19 Material topics identified ETHICS, INTEGRITY AND HUMAN RIGHTS 10 Compliance with the Code of Ethics 11 Risk management and control systems 12 Fight against corruption and bribery 13 Good corporate governance 14 Reputation and image OTHER COMMITMENTS TO SOCIETY 23 Technological development and new solutions for the market 24 Innovation 25 Commitment to the local community CUSTOMERS 19 Customer protection and satisfaction 20 Cybersecurity 21 Quality and efficiency 22 Management of the brand / reputation SUPPLY CHAIN 15 Integrated supplier management 16 Responsible supply 17 Business development 18 Responsible investment ENVIRONMENTAL MANAGEMENT 1 Energy consumption efficiency 2 Water management 3 Gas emissions 4 Waste management 5 Environmental management HUMAN RESOURCES MANAGEMENT 6 Equal opportunities 7 Occupational health and safety 8 Talent recruitment and retention 9 Development of our employees Areas Less important More important ENVIRONMENTAL MANAGEMENT HUMAN RESOURCES MANAGEMENT ETHICS, INTEGRITY AND HUMAN RIGHTS SUPPLY CHAIN CUSTOMERS OTHER COMMITMENTS TO SOCIETY 1 6 10 11 15 19 24 23 7 2 5 4 3 8 12 16 17 18 22 21 20 25 13 14 9